A real-time visual representation of power outages within the Madison Gas and Electric (MGE) service area. This interactive tool displays the location and extent of reported electrical service interruptions, offering customers immediate insights into potential disruptions affecting their homes or businesses. For example, if a cluster of outages is shown in a specific neighborhood, residents in that area can infer a localized issue is impacting their power supply.
The information presented is crucial for situational awareness, enabling affected individuals to make informed decisions regarding safety and alternative arrangements during power disruptions. Furthermore, the map aids MGE in efficiently allocating resources for restoration efforts by providing a clear overview of the geographical distribution of outages. Historically, such tools were unavailable to the public, requiring customers to rely solely on direct communication with the utility. The current system promotes transparency and empowers customers with timely information.