A visual representation of the Short Hills Mall’s layout, featuring store locations, amenities, and points of interest, provides shoppers with orientation and navigation assistance within the shopping center.
Such navigational aids enhance the customer experience by minimizing wasted time and effort spent searching for specific stores or facilities. Historically, these maps were primarily available in physical format, often located at information kiosks. However, digital versions are increasingly common, offered through the mall’s website or mobile application, providing updated information and accessibility on personal devices.